Pay the service

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Settlement of transactions by card and e-transfer is carried out through the DotPay.pl

Welcome to e-payment service  MEDCAM Assistance

 

To whom Medcam Assistance e-payment service is addressed?

E-Payment service is addressed to customers of insurance companies, paying the costs of medical services on their own.

What services can be paid by using MEDCAM Assistance e-payment service?

By using the service, you can pay services of a wide range of medical consultations, both in the place of residence and in a medical facility as well as services of medical transport.

How do I use MEDCAM Assistance e-payment service?

The condition of using the e-payment service is the prior contact with the insurance company
or Contact Center MEDCAM Assistance to confirm the availability of the service at a time that is convenient for the customer.

Once the availability of the service is confirmed by the insurance company or Contact Center MEDCAM Assistance (telephone contact, email, SMS), you can go to the service charge panel.

To pay for a previously confirmed service, you need to do the following:

  1. Get an individual payment number by contacting the Contact Center MEDCAM Assistance or use the payment number provided by the insurance company.
  2. Fill in the e-payment form carefully by entering:
  • individual payment number,
  • name and surname,
  • telephone number,
  • e-mail address,
  • choose the payment currency (PLN <EUR <USD),
  • Enter the amount of the service (the amount will be provided by insurance company or Contact Center MEDCAM Assistance)
  • Mark the invoice delivery check box (post address, e-mail address)
  • Accept the MEDCAM Assistance e-payment service Terms and Conditions (read)
  • Accept the MEDCAM Assistance Privacy Policy (read)
  • Click “Confirm” and then “Pay with DotPay”

After making the payment, MEDCAM Assistance will receive a confirmation of the payment (it usually takes about 1 minute) and will immediately organise the service.

If you use VISA or MasterCard Credit Card to make a payment, please remember to enter CVV2 or CVC2 code.

What is it and where do I find the CVV2 or CVC2 code?

  • The CVC code are three digits on the back of the payment card:

If you have more questions, please contact our Contact Center

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